Terms & Conditions

Accounts

One account per customer. We may confirm your identity before delivering an order.

Orders

• Check the specifications on the product page before you order: we deliver exactly the model, colour and size you order.

• Up to ten products per order; one offer or coupon per order. Coupons are single use and cannot be exchanged for money.

Delivery

Delivery times by governorate are on the Delivery & Installation page. We are not liable for delays caused by force majeure.

Cancelling and exchanges

See Returns & Exchanges: cancel within 24 hours of ordering, report a problem within 24 hours of delivery.